Support

We usually reply within one business day.

Questions, a bug, or an idea? We read everything ourselves — no ticket maze.

Email us

The fastest way to reach a human: support@nochase.app. Include the email address on your account and, if something broke, what you expected versus what happened.

Send product feedback

Signed in to NoChase? The in-app feedback form lands directly in our inbox with helpful context. Not signed in? The email address above works just as well.

Quick answers

  • A reminder didn't send — make sure its sequence step was approved; only approved steps go out.
  • Client paid but reminders are still queued — payments are detected automatically and pending steps cancel; open the invoice to double-check its status.
  • Billing — during the beta nothing is charged (see the Terms).