Support
We usually reply within one business day.
Questions, a bug, or an idea? We read everything ourselves — no ticket maze.
Email us
The fastest way to reach a human: support@nochase.app. Include the email address on your account and, if something broke, what you expected versus what happened.
Send product feedback
Signed in to NoChase? The in-app feedback form lands directly in our inbox with helpful context. Not signed in? The email address above works just as well.
Quick answers
- A reminder didn't send — make sure its sequence step was approved; only approved steps go out.
- Client paid but reminders are still queued — payments are detected automatically and pending steps cancel; open the invoice to double-check its status.
- Billing — during the beta nothing is charged (see the Terms).